Refund policy

We offer a 7-day return policy only in cases where the product is damaged, defective, or incorrect.

 Eligible Returns

You may request a return within 7 days of receiving your order if:

  • The item arrives damaged

  • The item has a manufacturing defect

  • You receive the wrong product

The item must be:

  • Unused

  • In its original packaging

  • In the same condition as received

❗ Important

Please inspect your order upon delivery and contact us immediately if there is any issue so we can evaluate the case and provide a solution.

📩 How to Contact Us

For any return or issue, please contact us at:
info@trendingsouq.com

Our team will respond and assist you as quickly as possible.

🚫 Non-Returnable Items

  • Sale items

  • Gift cards

🔄 Exchanges

If your return is approved, the item will be replaced or refunded according to availability. If you prefer a different product, a new order may be placed after the return is completed.